Planning a journey sparks thrill, but some unpredictable events force us to cancel or change travel plans. Akasa Air, one of India’s fastest-growing carriers, understands these challenges and offers a cancellation policy that provides the flexibility you need. Whether it’s a sudden change in schedule, a medical emergency, or a simple change of mind, Akasa Air ensures that passengers have the power to manage their travel plans with ease when it comes to ticket cancellations. In this blog, we will cover everything you need to know about Akasa Air’s cancellation policy, charges, refund procedures, and tips to make the process smooth.
If you cancel your Akasa Air flight within 24 hours of booking and at least 7 days before the departure, you are eligible for a full refund. This is in line with the DGCA (Directorate General of Civil Aviation) guidelines.
If the free cancellation window has passed, a cancellation fee will be charged depending on the time left before departure. The closer you are to the travel date, the higher the cancellation fee.
Refundable tickets: Eligible for partial or full refunds, subject to a deduction of cancellation fees.
Non-refundable tickets: Only taxes and certain charges may be refunded.
Cancellations made just a few hours before departure usually attract higher fees and may result in minimal refunds.
If a passenger is unable to board the flight without prior cancellation, the ticket is considered a no-show, and no refund is provided, except for government taxes.
Airlines provide a simple cancellation process through both online and offline options:
Online Cancellation: Go to the official Akasa Air website or mobile app.
Log in with your booking details (PNR and last name).
Select the flight you want to cancel. Review applicable charges and confirm cancellation.
A confirmation email/SMS will be sent.
Customer Care Support: Passengers can call Akasa Air’s customer care helpline to request a cancellation. The agent will assist in calculating charges and processing refunds.
Airport Counter: For last minute changes, tickets can be cancelled at Akasa Air’s ticketing counters located at major airports.
The refund process is completed within 7-10 business days to the original mode of payment. If bookings are made via travel agents or third-party portals, passengers must connect directly with their customer support team for refunds.
Refund scenarios include
Eligible for a full refund: Within a 24-hour free cancellation window.
Partial refund: After deducting applicable fees.
Taxes only refund: On non-refundable tickets or no-show cases.
Sometimes, instead of cancelling a ticket, rescheduling may be a better option. Akasa Air allows passengers to modify their booking date or time by paying a nominal rescheduling fee plus fare difference. This option is often cheaper and more convenient than cancelling outright.
Make sensible reservations: To guarantee flexibility if you're not sure when you'll be travelling, think about purchasing refundable tickets.
Cancel early: To receive the largest refund, cancel as soon as possible.
Use travel insurance: Emergency trip cancellations are often covered by insurance policies.
Check promotions: Akasa Air occasionally offers discounts that eliminate cancellation or rescheduling costs.
Suggested Read: Akasa Air Baggage Policy in 2025: Know Your Limits & Avoid Extra Charges
1. What is Akasa Air’s cancellation policy?
Akasa Air charges a cancellation fee depending on fare type (Saver or Flexi) and timing of cancellation: higher charges if within 3 days before departure, lower or nil fees if 4+ days before.
2. Are cancellation rules the same for all fares?
No, the cancellation rules differ by fare type. Akasa Air has at least two fare categories: Saver and Flexi, and the fees (and sometimes refunds) vary depending on which you’ve purchased.
3. Are cancellation charges higher for last-minute cancellations?
Yes, under Akasa Air, cancellation charges are higher for last‑minute cancellations (0‑3 days before departure) than for cancellations made earlier (4 or more days ahead).
4. Does Akasa Air charge a no-show fee?
Yes, Akasa Air does charge a no-show fee, which means that if you don’t show up for your flight without cancelling, you will lose 100% of the airfare.
5. Is there any fee for cancelling a flight due to medical reasons?
Medical cases may qualify for special consideration; documents are required.
6. How long does Akasa Air take to process refunds?
Akasa Air usually processes refunds within 7‑10 working days for cancellations due to airline issues.
7. How will I receive my refund?
If your Akasa Air refund is approved, they’ll send the money back via the same payment method you used (credit/debit card, net banking, etc).
8. Do I get a full refund if I cancel within 24 hours?
Yes, in India, DGCA rules say if you cancel an airline ticket within 24 hours of booking and the flight is at least 7 days away, you’re entitled to a full refund with no cancellation charges.
9. Can I cancel my ticket through customer care?
Yes, you can cancel your Akasa Air ticket by contacting their customer care (phone or email), or through the “Manage Booking” section on their website.
10. Can I cancel my ticket at the airport counter?
Yes, cancellations are possible at Akasa Air’s ticket counters.
11. Is rescheduling cheaper than cancellation?
Yes, rescheduling (changing the date/time) is usually cheaper than cancelling, because cancellation often incurs a complete or significant fare loss plus fees. At the same time, rescheduling typically involves only a fixed change fee plus any fare difference.
12. Can I cancel a ticket after I've checked in online?
Yes, you can cancel your Akasa Air ticket even after doing online/web check‑in, using the “Manage Booking” feature to cancel.
13. How can I check cancellation charges before cancelling?
To check Akasa Air cancellation charges, use “Manage Booking” on their website/app, check the fare rules shown there, or contact customer care. Charges depend on fare type and timing before departure.
14. Can I cancel an add-on service like meals or baggage?
No, for Akasa Air, many add‑on services like pre‑booked excess baggage cannot be cancelled separately; “once purchased, this service can only be cancelled if the entire flight ticket is cancelled.
15. Are group bookings eligible for cancellation?
Yes, group fare is eligible for cancellation. But booking rules may have some rules.
