Travel plan changes can occur at any time. Know your airline’s cancellation policies to avoid pressure or financial loss. If you’re flying with Saudi Arabian Airlines (Saudia), understanding their cancellation policy, refund rules, and charges can help you make informed decisions. This guide breaks down everything you need to know about Saudia’s cancellation policy, covering refundable and non-refundable tickets, 24-hour risk-free cancellations, no-show rules, refund timelines, and more.
Saudi Arabian Airlines allows passengers to cancel their ticket free of cost within 24 hours of booking, provided:
Once cancelled within this grace period, passengers can choose between a full refund or a future travel credit, depending on ticket terms.
Saudia Airlines offers various ticket types, each with different cancellation policies.
Flex / Premium: For Flex and Premium tickets, the cancellation fee is either low or nonexistent, and these tickets are fully refundable.
Basic/Saver: Basic/Saver tickets are accompanied by a moderate cancellation fee and provide partial refunds.
Promo / Special Fares: On the other hand, they are subject to a high cancellation fee or may be non-refundable, with most cases being ineligible for a refund.
Award Miles Bookings: The cancellation fee may be in miles or money, but the booking remains eligible for a refund.
It is basic for passengers to review the fare conditions carefully before cancelling their tickets to avoid unexpected charges or deductions.
You can cancel your flight using any of the following methods:
Online via Website or App
Through Customer Care
Call the airline's hotline and request cancellation. Keep your ticket number and passenger details ready.
Visit the nearest service centre for assistance.
Online cancellations are faster and help avoid service charges applied to offline cancellation requests.
Once your ticket is cancelled, the airline processes refunds as follows:
In several cases, like passengers failing the cancellation process before departure and not showing up, the Airline marks your booking as no-show, leading to:
Always cancel at least 3 hours before departure to avoid no-show charges.
If Saudi Arabian Airlines cancels or significantly delays your flight due to operational reasons, passengers are entitled to:
However, weather-related or government restriction cancellations may follow different rules depending on local regulations.
When it comes to cancellation charges, Saudi Arabian Airlines applies fees based on the type of route and class of travel.
Domestic Flights
Economy Fare: INR 2,662 - INR 6,213
Business / First: INR 4,438 - INR 8,876
International Flights
Economy Fare: INR 6,213 - INR 17,752
Business / First: INR 8,876 - INR 26,629
Can You Cancel Only One Passenger in a Group Booking?
Yes, Saudia allows partial cancellations. You can remove one or more passengers from a booking while keeping others confirmed. Separate refund policies will apply to each ticket.
If you don’t want to lose money on cancellation fees, you can reschedule your flight instead. Saudia offers:
This is often cheaper than complete cancellation.
1. What is Saudi Arabian Airlines’ cancellation policy?
Saudi Arabian Airlines allows passengers to cancel flights, subject to applicable charges depending on the fare type. Flexible tickets may have lower fees, while promo fares can be non-refundable.
2. Does Saudi Arabian Airlines offer 24-hour free cancellation?
Yes, Saudi Arabian Airlines offers a 24-hour risk-free cancellation window if the booking was made at least seven days before departure. Cancellations made within this period are eligible for a full refund, with no deductions or cancellation charges applied.
3. Can I cancel my Saudi Arabian Airlines ticket online?
Yes, passengers can cancel their booking directly through the Saudi Arabian Airlines website or mobile app by entering the booking reference and their last name. Online cancellations are faster and have lower service charges compared to offline cancellations at offices.
4. How much is the cancellation fee for domestic flights?
For domestic flights, cancellations in Economy Class typically cost between $30 and $70. In comparison, cancellations of Business and First Class tickets usually range between $50 and $100, depending on the ticket rules, fare conditions, and the timing of the cancellation.
5. What is the cancellation fee for international flights?
For international routes, cancellations in Economy Class typically cost between $70 and $200. Business and First Class cancellations may incur fees between $100 and $300, depending on the fare type, route, and the proximity to departure at the time of cancellation.
6. Are cancellation fees higher for last-minute cancellations?
Yes, cancellation charges are generally higher for last-minute cancellations. Cancelling well before departure reduces penalties, while cancelling close to the flight time often leads to higher deductions or complete ticket forfeiture for non-refundable tickets.
7. How long does Saudi Arabian Airlines take to process refunds?
Refunds are typically processed within 7 to 20 business days for credit or debit card payments. Cash and travel agency bookings may take longer, requiring direct contact with the agency or ticketing office.
8. Where is my refund credited after cancellation?
Refunds are always credited to the original payment method. For credit or debit card bookings, the amount goes back to the card used. Cash or agency bookings must be claimed directly through the issuing authority.
9. Are service charges refunded?
Generally, service charges, seat selection fees, or add-ons like onboard Wi-Fi are non-refundable. Refunds apply only to the base fare and government taxes, depending on fare conditions and whether the ticket is refundable.
10. Can I cancel just one passenger in a group booking?
Yes, Saudi Arabian Airlines allows partial cancellations. You can remove one or more passengers while keeping the rest confirmed. Cancellation fees and refund policies will apply individually to each passenger’s ticket within the group.
11. Can I cancel a partially used ticket?
Yes, partially used tickets may be cancelled, but refunds are calculated on the unused segment only. Saudi Arabian Airlines deducts applicable charges and refunds the balance based on the fare conditions of the purchased ticket.
12. Can travel agency bookings be cancelled online?
Tickets purchased through third-party travel agencies must be cancelled via the issuing agency. The Saudi Arabian Airlines website may not process such cancellations, and refunds depend on the airline’s policies, as well as agency regulations.
13. What is Saudi Arabian Airlines' no-show policy?
A no-show occurs if a passenger fails to cancel before departure and misses the flight. Saudi Arabian Airlines charges higher penalties for no-shows, and non-refundable fares may result in total ticket forfeiture without refunds.
14. How can I avoid no-show charges?
To avoid no-show penalties, please cancel your ticket at least three hours before departure. This ensures you only pay standard cancellation charges and prevents complete loss of ticket value on non-refundable fares.
15. What if Saudi Arabian Airlines significantly delays my flight?
If Saudi Arabian Airlines significantly delays your flight, you may request a free rebooking or a full refund. For longer delays, international passengers may also receive meals, hotel accommodations, or transportation, depending on the delay duration.
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