Unexpected twist in your travel plan? Alliance Air understands the circumstances, and that is why the airline designed its cancellation policy to make passengers' flight journey transparent and relaxing. This carefully crafted blog will guide you step by step to acknowledge the cancellation policy to save your time and money. Major points include the (2-hour window rule, No-Show fee, fare conditions, refund process, and bookings made through travel agencies).
2-Hour Window Rule: Passengers have the flexibility to cancel or change their flight up to 2 hours prior to the scheduled departure. In case you modify or cancel your booking within this window, you don't need to pay a no-show penalty. This rule permits travellers enough time to manage last-minute changes due to unpredictable events.
No Show Fee: If you fail to cancel or reschedule your flight within the 2-hour window before departure, you will be seen as a no-show passenger. In this case, a deduction will apply. A fee of INR 5,000 or the basic fare of the ticket, whichever is lower. This ensures that passengers who do not inform the airline on time bear a minimal financial penalty.
Fare Conditions: Each ticket comes with specific fare rules, and the cancellation charges may vary depending on the fare type you purchased (Economy Saver, Flexi, or Business class). Cancellation fees are typically higher for lower fare classes. Cancellations or changes with reduced or no fees may be possible with flexible fares. Therefore, before making a reservation, it is always advised to review the fare conditions carefully.
Refund Process: Refunds depend on how much of your ticket has already been used, and for unused ticket You will receive a refund after deducting applicable cancellation charges.
Partially used ticket: The refund will be calculated as the difference between the total fare paid and the applicable fare for the portion of travel already completed, minus any fees. Refunds are usually returned to the original payment method. However, the timeline may vary depending on the mode of payment (typically 7-20 working days).
Bookings Made via Travel Agencies: If your booking was made for a flight through a travel agent or third-party website, the refund will be credited to the agency’s account after cancellation. You will need to coordinate directly with the travel agency to receive the refund amount. It is standard practice across airlines to maintain transparency in transactions.
Here’s how cancellation fees stack up depending on how far in advance you act.
There is no fee when cancellation is done within 24 hours of booking and 7 days before departure.
0-3 days before departure, the fee is INR 3,500 or the basic fare, whichever is lower.
Cancellation before 4 days prior to scheduled departure is INR 3,000 or basic fare, whichever is lower.
If your Journey starts from India and goes international.
0-3 days before departure: INR 4,000 or basic fare, whichever is lower.
4 days or more before departure, INR 3,500 or basic fare, whichever is lower.
Suggested Read: About Alliance Air Flights – Your Guide to Airline History, Fleet, Routes & Policies
1. What should I do first if I want to cancel my subscription?
Check your fare conditions, then cancel online or through the original booking channel.
2. What is Alliance Air’s cancellation window?
You must cancel at least 2 hours before departure to avoid being marked as a no-show.
3. What is the penalty for cancelling a domestic ticket 4 or more days before departure?
A charge of INR 3,000 or basic fare (whichever is lower) applies.
4. What is the penalty for cancelling a domestic ticket within 3 days of departure?
A charge of INR 3,500 or basic fare (whichever is lower) applies.
5. What are the cancellation charges for international tickets?
0–3 days before departure: INR 4,000 or basic fare (whichever is lower). 4+ days before departure: INR 3,500 or basic fare (whichever is lower).
6. Can I cancel at the airport counter?
Yes, cancellations can be done at the airport ticketing counter at least 2 hours before departure.
7. How long does Alliance Air take to process refunds?
Refunds usually take 7–20 working days, depending on the payment method.
8. Are taxes refunded on cancellation?
Yes, government taxes are always refunded.
9. Will I get a refund if the airline cancels my flight?
Yes, a full refund is given if the airline cancels the flight.
10. What if the flight is delayed significantly?
You may reschedule or claim a refund depending on the situation.
11. Are infant tickets exempt from cancellation charges?
Yes, infant tickets are exempt from cancellation and revalidation charges.
12. Do group bookings have different cancellation terms?
Yes, group bookings are governed by special conditions.
13. What if I booked via a travel agent?
The refund is sent to the travel agent’s account, and you will need to coordinate with them.
14. Can I get an instant refund?
No, refunds follow the standard processing timeline.
15. Is the no-show rule applicable to connecting flights?
Yes, if you miss the first sector and do not inform the airline, the rest of the journey is forfeited.
