Travel plans can change unexpectedly, and SpiceJet understands that. Their 2025 cancellation policy is designed to give passengers flexibility while minimizing financial losses. Whether you’re flying domestic or international, this guide covers everything from cancellation fees to refunds and the handy Zero Cancellation add on.
You can cancel your SpiceJet booking in three ways:
Important:
For Domestic Flights
Time Before Departure Cancellation Fee (Per Passenger)
For International Flights
Fees vary by route. Check your booking details or contact customer care. Good News! If you cancel within 24 hours of booking and your flight is more than 7 days away, you won’t pay any fee (but you must call customer care).
SpiceJet offers an insurance-backed cancellation waiver (powered by Liberty General Insurance). Here’s how it works:
Key Features
Who Can Use It?
How to Claim?
Note: Does NOT cover missed flights or rescheduling penalties.
Tip: Always check your booking’s fare rules some discounts may have stricter refund policies.
1. What If You Miss Your Flight?
2. Partial Cancellations (Round Trips)
3. International Travel Rules
1. Can I cancel my SpiceJet ticket for free?
Only if you cancel within 24 hours of booking and your flight is 7+ days away. Otherwise, fees apply.
2. Is Zero Cancellation worth it?
Yes! For just INR 399, you can avoid losing INR 5,000+ in cancellation fees.
3. What if SpiceJet cancels my flight?
You’ll get a full refund or free rescheduling.
4. Can I cancel one passenger from a group booking?
Yes, but fees apply per person.
5. My flight is in 3 hours - can I still cancel?
Unfortunately, no, cancellations must be made at least 2 hours before departure to be eligible for any refund.
6. How much will I get back if I cancel my INR 8,000 domestic ticket?
After deducting cancellation fees (INR 4,950- INR 6,350), you'd typically get INR 1,650- INR 3,050 back, depending on when you cancel.
7. Can I cancel through WhatsApp or email?
Currently, you can only cancel via SpiceJet's website, mobile app, or by calling customer care directly.
8. What happens if I miss my flight?
Missed flights are treated as no-shows and are non-refundable, even with Zero Cancellation protection.
9. Do cancellation fees change during festival seasons?
No, the fee structure remains the same year-round, but special festival fares may have different refund rules.
10. Can I cancel just the return leg of my round-trip ticket?
Yes! You can cancel individual flight segments, but cancellation fees will apply to each cancelled portion.
11. How long does Zero Cancellation take to refund my fees?
Approved claims are typically processed within 24-48 hours, while standard refunds take 7-10 working days.
12. What documents do I need for Zero Cancellation claims?
Just your booking details, cancellation receipt, and bank information for the refund transfer.
13. Can I get Zero Cancellation for international flights?
Yes! SpiceJet offers a separate Zero Cancellation - International add-on for overseas routes.
14. What if I cancel a ticket booked with credit card points?
The points will be redeposited to your account, minus any applicable cancellation charges in cash.
15. Can I cancel a ticket booked through a travel agent?
Yes, but you'll need to contact your original booking agent to process the cancellation and refund.
