About IndiGo Airlines Pet Policy: Full Guide to Traveling with Pets

Since its establishment in 2006, Indigo Airlines has built a strong reputation for punctuality, affordability and reliable service. As one of India’s largest low-cost carriers, Indigo has successfully connected millions of passengers across the globe. However, when it comes to pet travel, understanding the Indigo pet policy becomes especially essential because the airline operates under specific safety and health regulations that aim to prioritise passenger well-being.

Indigo truly recognises that pets are an primary part of the family and the airline’s pet policy genuinely reflects a thoughtful balance between passenger comfort and animal welfare. 

While Indigo’s standard routes are not designed for routine pet carriage as their policy does provide structured guidance for service dogs as along with detailed information for travellers who are seeking alternatives. By knowing these guidelines beforehand, you can make well-informed travel arrangements and avoid any last-minute surprises.

The Indigo pet policy clearly sets forth specific terms for pet travel within its network which makes it easier for travellers to understand the process. As of now, Indigo allows only service dogs on its flights. Ordinary domestic pets such as cats and dogs are not permitted to travel either in the cabin, as a checked baggage or as manifest cargo. This decision mainly stems from Indigo’s operational design which focuses on maintaining an efficient low-cost structure while ensuring safety for all passengers.

However, the airline does offer comprehensive assistance for passengers who are travelling with service animals. Certified service dogs and cat that are trained to assist passengers with disabilities can accompany their owners in the cabin. The Indigo pet policy also mandates proper documentation, valid certification and full compliance with national aviation and health regulations before such travel can be approved.

Understanding this policy helps travellers plan appropriately, especially when they compare Indigo’s structure with that of other airlines that may offer more flexible options.

For most travellers, the first question that arises is whether their pet can accompany them in the passenger cabin. Under the Indigo pet policy, pets other than service dogs cannot travel in the cabin. This rule has been implemented to ensure hygiene, passenger comfort and safety within a compact seating environment.

Service dogs, however are permitted under strict situations. The owner must provide valid training certificates and proof of vaccination. The dog must wear an identifying harness and remain under the handler’s control throughout the flight. 

Additionally, the dog cannot occupy a seat or block aisles. The Indigo pet policy also requires advance notification to the airline so that proper seating and arrangements can be made.

Although the provision is limited in scope, it clearly illustrates Indigo’s commitment to inclusion and safety. Passengers who need to travel with pets may explore cargo services through third-party logistics providers or private charters for greater comfort.

While Indigo does not currently transport pets as checked baggage or manifest cargo, the Indigo pet policy does provide clarity for passengers who might otherwise assume that such an option exists. The airline primarily focuses on human passenger operations which means live animals are excluded from its standard freight system.

For travellers who need to move pets across destinations, Indigo’s policy recommends consulting certified animal logistics providers that are officially licensed to handle live animal transport and ensure proper ventilation, temperature control and comfort throughout the journey.

The Indigo pet policy remains transparent about these limitations, helping passengers avoid confusion during booking. By outlining available alternatives, the airline ensures that every traveller can find a safe, legal and stress-free way to relocate their animal companions.

Even though Indigo’s pet travel options are limited while the documentation still remains vital for passengers travelling with service dogs or transferring to other airlines. The Indigo pet policy specifically states that owners must carry:

• A valid vaccination record for rabies and other common diseases.
• A health licence issued by a licensed veterinarian within the required timeframe.
• Identification tags and training proof for service dogs.

Compliance with these requirements protects both passengers and animals alike. For international routes, regulations may vary by destination which means the Indigo pet policy strongly encourages travellers to check local import and export guidelines before flying. By fulfilling these steps, travellers can ensure smooth boarding and avoid the emotional strain that comes with last-minute denials at the airport.

Service dogs hold a very special place under the Indigo pet policy. These trained companions support individuals with physical or emotional disabilities and are recognised under the Directorate General of Civil Aviation (DGCA) guidelines.

Passengers who are travelling with service dogs must notify Indigo at least 72 hours before departure. The airline requires that the animal be harnessed and remain on the floor beside the owner’s seat. No additional charge is levied for authorised service dogs, but prior verification is absolutely mandatory.

This considerate allowance in the Indigo pet policy underscores Indigo’s sensitivity towards passengers who depend on these animals for safety and independence while ensuring operational consistency. Such provisions clearly reflect the airline’s continued effort to balance compassion with feasibility.

Indigo currently operates flights to over 25 international destinations across Asia and the Middle East. However, according to the Indigo pet policy, pets are not allowed on any of these international routes. Service dogs are permitted only when the destination country’s aviation and quarantine authorities have officially approved their entry.

Countries such as Singapore, the United Arab Emirates and Malaysia have stringent animal import regulations which means failure to comply with them may result in quarantine or outright denial of entry. Travellers should therefore always check the specific requirements of their destination before making bookings.

he IndiGo pet policy clearly explains these limitations as helping passengers plan in advance and consider suitable travel alternatives with ease and confidence.

For passengers who wish to travel with their tail companions while several alternatives exist beyond Indigo’s operational scope. The Indigo pet policy itself acknowledges that pet owners may need to explore dedicated animal transport services or private jet charters.

Private jet charters allow pets to fly comfortably beside their owners, thereby avoiding confinement and stress.

Professional pet travel services follow all international rules and keep pets safe in temperature-controlled spaces. They can be a bit costly but give great comfort and peace of mind to caring pet owners.

By clearly explaining such alternatives and the Indigo pet policy helps passengers make responsible and well-informed decisions that prioritise animal welfare above all else.

Even when not flying directly under the Indigo pet policy long with preparation still plays a key role in ensuring a smooth travel experience.
Here are some tips for pet owners:

• Plan early: Check routes, restrictions and connecting airline rules at least two weeks before your trip.
• Help your pet adjust: Let your pet spend time in the carrier to stay calm and comfortable.
• Pack essentials: Bring food, water and comfort items like a blanket or a favourite toy.
• Keep documents ready: Make sure all certificates are valid and easy to show when needed.
• Get expert help: Talk to your vet or pet travel specialists for the best guidance.

By following these steps carefully, travellers can create a seamless experience for their pets even when the Indigo pet policy limits direct air travel.

The IndiGo pet policy follows a clear and organised system made to protect both passengers and animals. While it currently limits regular pet travel, it allows service dogs with special care and respect. By planning early and learning about the required documents, travellers can keep their pets safe, whether they choose another airline or a professional pet transport service.

For travellers who are seeking flight options that best suit their travel needs, Flightsmojo offers quick comparisons, affordable fares and dedicated support to help you find the right choice, ensuring that every journey, even with your furry friend, begins with comfort and confidence.

Suggested Read: Indigo Baggage Policy 2025: Important Information Before You Board